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The Eloquent
Physician™
With the
release of The Eloquent Physician,
Producing medical records has become substantially less of a burden.
We call it the Prescription for Transcription !
We all understand that the
production of an adequate medical record is a substantial chore in most
offices. Producing an eloquent report of which you can be proud has been
an even more daunting task.
Why would a physician want
to produce more than a marginal report? There are a large number of
reasons.
Better reimbursement from
third party payors
Improved ability to
withstand a Medicare audit
Better medical care by
offering suggested exam studies
Improved relationships
with consultants
Better reputation in the
medical community
Improved medical-legal
documentation
With The Eloquent Physician
most physicians should be able to produce a well written and exceptionally
complete report for most of their patients in less time that it currently
takes to produce a marginal report. Added to that are the significant
benefits of immediate availability of the written report and
inconsequential or non-existent transcription costs.
What is The
Eloquent Physician?
The Eloquent Physician is a
software program which can be utilized to produce medical records for all
patients. It is an overlay based upon the foundation of EloquentlyStated,
a database oriented document creation assistant. EloquentlyStated offers
two methods of document production: Voice or Keyboard & Mouse.
EloquentlyStated and The Eloquent Physician may be used via keyboard or
may be voice activated by Dragon NaturallySpeaking Medical Suite.
EloquentlyStated offers
database reliability for maintaining patient information. The header
information, including Patient Name, Date of Birth, and social security
number. needs to be entered only once for each patient. Furthermore, the
data content and format is readily modifiable by the physician or Value
Added Reseller.
Producing
Medical Records the Eloquently Stated Way.
The Eloquent Physician has
over 100 document templates to choose from. These templates are the
beginning structure of each medical report. After choosing the patient
about whom you wish to report, the physician is asked to choose what type
of report is desired. Common choices include new patients or follow-up
patients. Additionally, there are various hospital reports as well as
correspondence with other physicians, attorneys, insurance companies and
others.
Each of the document
templates is fully editable by the individual physician to suit his/her
specific preferences. Additionally, should the physician wish to produce
his/her own document templates, this may be accomplished as well. While
we're discussing his/her preferences, I'll note that with the use of The
Eloquent Physician, one never needs be concerned about this methodology of
discourse. This is because the database maintains the sex information of
each patient, and will fill in the proper pronoun without any conscious
thought on the part of the person producing the report. This is a long
winded way of saying we make your life easy.
So far, however, we have
only described the features of EloquentlyStated, the base upon which The
Eloquent Physician is utilized.
Insertables
The full power of The
Eloquent Physician comes into focus as each of the individual topics is
elaborated upon. For instance, when presented with the 'Interval History'
portion of the exam, 30 'Insertables' are available to speed the report
generation. An example of an Insertable follows:
"(firstName) has not
undertaken any physical therapy since (his_her) most recent visit to this
office. (he_she) indicates that the reason for failing to perform the
therapy is {STATE REASONS FOR NON-ATTENDANCE AT THERAPY}."
Please note that each of
the options within the parentheses are properly filled out by the database
with this particular patient's information, and thus require no additional
effort on the part of the person dictating the report. All phrases in
capital letters within braces are individually dictated, typed, or most
easily chosen from a default list by mouse, by the person producing the
report.
The system has been
designed in this fashion to allow for all standard information to be
included with relative ease and to allow for all individualized
information to be added as appropriate.
You may edit the list of
possible default values according to your preferences. Further, and very
importantly, you may choose 1 specific default from the list that will be
inserted 'by default', when you choose Enter All Defaults.
The process really shines,
for instance, in the Physical Examination portion of the report. With over
200 Insertables for the physical examination portion of the report it is
anticipated that most standard examination findings will be available. For
instance, if examining a wrist, you may choose one insertable for a normal
wrist exam or another for a customizable abnormal wrist exam.
A normal wrist exam
Insertable:
"Inspection of the
wrists does not reveal any edema, erythema, or scar tissue. (He_She) has
no tenderness to palpation over the scaphoid or other carpal bones, or
over the distal radius or ulna. No gross instability is present. There is
a negative Tinel's sign and Phalen's test bilaterally."
An abnormal wrist exam
Insertable:
"Upon inspection of
the wrists, there is no evidence of trauma, erythema, or edema. There {IS
/ IS NO} atrophy over the thenar eminence of the {LEFT / RIGHT / LEFT AND
RIGHT} hand. There is {NO / MILD / MODERATE / SEVERE} tenderness to
palpation over the {DORSAL / VOLAR / ULNAR / RADIAL} surface on the {LEFT
/ RIGHT / LEFT AND RIGHT}. The patient {HAS / HAS NO} point tenderness
over the {LEFT / RIGHT} scaphoid. Peripheral pulses are intact. (he_she)
has a {POSITIVE / NEGATIVE} Tinel's Sign over the {LEFT / RIGHT / LEFT AND
RIGHT} wrist which describes a tingling sensation in the distal extremity
when the volar surface of the wrist at the carpal canal is percussed. This
suggests a hyperirritability of the median nerve. There is a {POSITIVE /
NEGATIVE} Phalen's Test of the {LEFT / RIGHT / LEFT AND RIGHT} wrist. This
test allows the wrist to flex passively compressing the carpal tunnel and
median nerve. A positive test occurs when numbness or a tingling sensation
is produced in the median distribution of the hand which indicates
entrapment of the median nerve."
If the physician prefers,
he or she may choose an 'a la carte' method of using Insertables. Thus,
for an Orthopedic wrist exam there are insertables available for Tinels'
Sign, Phalen's Test, Finklestein's Test, and Allen's Test, as well as for
Range of Motion tests, reflexes, sensation and vascular status.
Similarly, Insertables are
available for each of the successive topics in each of the document
templates. As with the Document Templates, each of Insertables is fully
editable. Furthermore, as we are developing the program to be more
comprehensive for each of the individual subspecialties of medicine, we
offer to produce up to 10 custom made Insertables to each customer's
specifications. These will then be included in all future editions of The
Eloquent Physician. It is our intention that there will be many thousand
Insertables within 1 year from the release of the first edition. All
purchasers of The Eloquent Physician will automatically receive free
updates as they are produced during the first year. Obviously the
Insertables above are for Orthopedics. However, similar Insertables are
currently available for Family Medicine. Other specialties are rapidly
being developed.
I've Seen
All This Before
We understand that many
physician's do not like 'cookie cutter' reports, and that previous
programs which offered similar features were dauntingly difficult to
utilize successfully. Voice recognition programs were known to be
inaccurate and cumbersome.
The Eloquent Physician was
designed by a practicing Orthopedic Surgeon who has been involved with
voice recognition software for 5 years. Therefore it was designed to be as
intuitive as possible and to allow for as much flexibility as possible. It
minimizes significantly the effect of the 2% - 5% error rate which is
inherent in current state of the art voice recognition systems.
This is accomplished in a
number of unique ways.
First, the large number
of Insertables are organized in a methodical fashion and are invisible
when they are inappropriate. Thus, when writing scheduling a return
office visit appointment only 27 Insertables are available. All others
are hidden from view. Moreover, while other programs will have a
standard phrase for returning to the office and merely ask you to insert
the words '1 day', '1 week', etc., The Eloquent Physician has entirely
unique Insertables for each return period. For example:
The Insertable for
returning in 1 day is as follows:
"Because of the
urgency of this patient's condition, I would like to see (him_her) back in
the office tomorrow. I have asked (him_her) to call if there are any
problems in the interim."
The Insertable for
returning in 2 months is:
"I'd like to see (firstName)
here in the office in 2 months. (He_She) has been instructed to make an
appointment for 2 months from now. (He_She) was also told that in the
event that an earlier appointment is desired, (he_she) need merely call
the office and an one will be scheduled."
Second, the Insertables
are systematically categorized such that, for instance, when discussing
return visits the person dictating first chooses whether the return
appointment is in days, weeks or months, and only then are the
subcategories such as 1 day, 2 days, 3 days presented.
Of course, should you wish
to add additional Insertables offering other wording for returning to the
office in 1 day, for instance, this can be easily done. In fact it would
be quite easy to produce an entire menu system for different reasons to
return in 1 day - such as for routine follow-up, for stitch removal, for
wound check, etc. Once these are set up, each Insertable can still be
called up as easily as any of the Insertables which ship with the product.
Third, in the event that
you dictate extremely repetitive documents, it is quite easy to create
your own document templates which contain a substantial amount of
'boiler plate' text already included. While we do not send the package
this way, it can very easily be modified so that you can merely edit the
finished document with any specific information particular to the
patient about whom you are dictating. Most reports which are produced by
The Eloquent Physician do not have this 'cookie cutter' feel to them.
However, again, if speed is your primary concern, extremely lengthy
reports can be produced exceedingly quickly. In fact, in our offices we
have produced comprehensive 3 page reports for patients with lumbosacral
pain in less than 60 seconds. Yet when reading the report it appears
quite personalized.
Fourth, the substantial
use of database fields to fill in information such as gender related
pronouns, personal names, ages and dates of injury minimizes the number
of words required to be spoken to complete any individual report.
Last, the ease of the
database entry system, as well as the referral source system, allows all
header and footer information to be printed automatically. Thus, footers
with your office name and address show up automatically. Similarly, in
addition to the patient demographic information such as name, date of
birth, etc. which is at the top of the first page, headers show up at
the top of all subsequent pages with the patient's name, the date of the
exam and the page number.
Not for
Everyone
We readily admit that The
Eloquent Physician is not for everyone. For instance, if you insist on
dictating your office visit notes in the exam room in front of your
patient, this is not a satisfactory solution. If you dictate your office
notes in the car on the way home this program will not help. If you are
unwilling to sit in front of a computer screen while you dictate or mouse
around, you will not be able to effectively use this program. There are
standard voice recognition products which we carry which can be used under
these circumstances. However, because of the extensive pre-formatting of
these reports, users are required to maintain visual contact with the
computer screen during the preparation of the report.
If every one of your
patients is entirely unique this program will be of only moderate benefit.
For instance, if you practice in a university setting or a tertiary
referral setting taking care of inordinately complicated patients, you
will find that the Insertables, particularly those for History, Assessment
and Plan may not assist you very much. Of course the physical examination
section as well as the return appointment sections can still be used
within the framework of the document templates. However, you will derive
less benefit from the program than will most physicians.
If transcription costs you
nothing, because your wife is a medical transcriptionist, or because your
hospital or office pays all of the costs, you may not wish to take the few
weeks that are required to master the use of voice recognition software in
conjunction with The Eloquent Physician.
However, if your practice
is similar to that of most physicians in that the overwhelming majority of
your patients fall into certain patterns, and transcription is a
substantial cost to you, this program can drastically simplify one of the
most tedious of the medical office tasks.
Please call 1.888.519.3100 for more information.
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