|
The Eloquent
Physician®
With the release of
The Eloquent Physician,
Producing medical records has become substantially
less of a burden.
We call it the Prescription for Transcription !
We all understand
that the production of an adequate medical record
is a substantial chore in most offices. Producing
an eloquent report of which you can be proud has
been an even more daunting task.
Why would a
physician want to produce more than a marginal
report? There are a large number of reasons.
Better
reimbursement from third party payors
Improved ability
to withstand a Medicare audit
Better medical
care by offering suggested exam studies
Improved
relationships with consultants
Better reputation
in the medical community
Improved
medical-legal documentation
With The Eloquent
Physician most physicians should be able to
produce a well written and exceptionally complete
report for most of their patients in less time
that it currently takes to produce a marginal
report. Added to that are the significant benefits
of immediate availability of the written report
and inconsequential or non-existent transcription
costs.
What
is The Eloquent Physician?
The Eloquent
Physician is a software program which can be
utilized to produce medical records for all
patients. It is an overlay based upon the
foundation of EloquentlyStated, a database
oriented document creation assistant.
EloquentlyStated offers two methods of document
production: Voice or Keyboard & Mouse.
EloquentlyStated and The Eloquent Physician may be
used via keyboard or may be voice activated by
Dragon NaturallySpeaking Medical Suite.
EloquentlyStated
offers database reliability for maintaining
patient information. The header information,
including Patient Name, Date of Birth, and social
security number. needs to be entered only once for
each patient. Furthermore, the data content and
format is readily modifiable by the physician or
Value Added Reseller.
Producing
Medical Records the Eloquently Stated Way.
The Eloquent
Physician has over 100 document templates to
choose from. These templates are the beginning
structure of each medical report. After choosing
the patient about whom you wish to report, the
physician is asked to choose what type of report
is desired. Common choices include new patients or
follow-up patients. Additionally, there are
various hospital reports as well as correspondence
with other physicians, attorneys, insurance
companies and others.
Each of the
document templates is fully editable by the
individual physician to suit his/her specific
preferences. Additionally, should the physician
wish to produce his/her own document templates,
this may be accomplished as well. While we're
discussing his/her preferences, I'll note that
with the use of The Eloquent Physician, one never
needs be concerned about this methodology of
discourse. This is because the database maintains
the sex information of each patient, and will fill
in the proper pronoun without any conscious
thought on the part of the person producing the
report. This is a long winded way of saying we
make your life easy.
So far, however, we
have only described the features of
EloquentlyStated, the base upon which The Eloquent
Physician is utilized.
Insertables
The full power of
The Eloquent Physician comes into focus as each of
the individual topics is elaborated upon. For
instance, when presented with the 'Interval
History' portion of the exam, 30 'Insertables' are
available to speed the report generation. An
example of an Insertable follows:
"(firstName)
has not undertaken any physical therapy since (his_her)
most recent visit to this office. (he_she)
indicates that the reason for failing to perform
the therapy is {STATE REASONS FOR NON-ATTENDANCE
AT THERAPY}."
Please note that
each of the options within the parentheses are
properly filled out by the database with this
particular patient's information, and thus require
no additional effort on the part of the person
dictating the report. All phrases in capital
letters within braces are individually dictated,
typed, or most easily chosen from a default list
by mouse, by the person producing the report.
The system has been
designed in this fashion to allow for all standard
information to be included with relative ease and
to allow for all individualized information to be
added as appropriate.
You may edit the
list of possible default values according to your
preferences. Further, and very importantly, you
may choose 1 specific default from the list that
will be inserted 'by default', when you choose
Enter All Defaults.
The process really
shines, for instance, in the Physical Examination
portion of the report. With over 200 Insertables
for the physical examination portion of the report
it is anticipated that most standard examination
findings will be available. For instance, if
examining a wrist, you may choose one insertable
for a normal wrist exam or another for a
customizable abnormal wrist exam.
A normal wrist exam
Insertable:
"Inspection of
the wrists does not reveal any edema, erythema, or
scar tissue. (He_She) has no tenderness to
palpation over the scaphoid or other carpal bones,
or over the distal radius or ulna. No gross
instability is present. There is a negative
Tinel's sign and Phalen's test bilaterally."
An abnormal wrist
exam Insertable:
"Upon
inspection of the wrists, there is no evidence of
trauma, erythema, or edema. There {IS / IS NO}
atrophy over the thenar eminence of the {LEFT /
RIGHT / LEFT AND RIGHT} hand. There is {NO / MILD
/ MODERATE / SEVERE} tenderness to palpation over
the {DORSAL / VOLAR / ULNAR / RADIAL} surface on
the {LEFT / RIGHT / LEFT AND RIGHT}. The patient
{HAS / HAS NO} point tenderness over the {LEFT /
RIGHT} scaphoid. Peripheral pulses are intact. (he_she)
has a {POSITIVE / NEGATIVE} Tinel's Sign over the
{LEFT / RIGHT / LEFT AND RIGHT} wrist which
describes a tingling sensation in the distal
extremity when the volar surface of the wrist at
the carpal canal is percussed. This suggests a
hyperirritability of the median nerve. There is a
{POSITIVE / NEGATIVE} Phalen's Test of the {LEFT /
RIGHT / LEFT AND RIGHT} wrist. This test allows
the wrist to flex passively compressing the carpal
tunnel and median nerve. A positive test occurs
when numbness or a tingling sensation is produced
in the median distribution of the hand which
indicates entrapment of the median nerve."
If the physician
prefers, he or she may choose an 'a la carte'
method of using Insertables. Thus, for an
Orthopedic wrist exam there are insertables
available for Tinels' Sign, Phalen's Test,
Finklestein's Test, and Allen's Test, as well as
for Range of Motion tests, reflexes, sensation and
vascular status.
Similarly,
Insertables are available for each of the
successive topics in each of the document
templates. As with the Document Templates, each of
Insertables is fully editable. Furthermore, as we
are developing the program to be more
comprehensive for each of the individual
subspecialties of medicine, we offer to produce up
to 10 custom made Insertables to each customer's
specifications. These will then be included in all
future editions of The Eloquent Physician. It is
our intention that there will be many thousand
Insertables within 1 year from the release of the
first edition. All purchasers of The Eloquent
Physician will automatically receive free updates
as they are produced during the first year.
Obviously the Insertables above are for
Orthopedics. However, similar Insertables are
currently available for Family Medicine. Other
specialties are rapidly being developed.
I've
Seen All This Before
We understand that
many physician's do not like 'cookie cutter'
reports, and that previous programs which offered
similar features were dauntingly difficult to
utilize successfully. Voice recognition programs
were known to be inaccurate and cumbersome.
The Eloquent
Physician was designed by a practicing Orthopedic
Surgeon who has been involved with voice
recognition software for 5 years. Therefore it was
designed to be as intuitive as possible and to
allow for as much flexibility as possible. It
minimizes significantly the effect of the 2% - 5%
error rate which is inherent in current state of
the art voice recognition systems.
This is
accomplished in a number of unique ways.
First, the large
number of Insertables are organized in a
methodical fashion and are invisible when they
are inappropriate. Thus, when writing scheduling
a return office visit appointment only 27
Insertables are available. All others are hidden
from view. Moreover, while other programs will
have a standard phrase for returning to the
office and merely ask you to insert the words '1
day', '1 week', etc., The Eloquent Physician has
entirely unique Insertables for each return
period. For example:
The Insertable for
returning in 1 day is as follows:
"Because of
the urgency of this patient's condition, I would
like to see (him_her) back in the office tomorrow.
I have asked (him_her) to call if there are any
problems in the interim."
The Insertable for
returning in 2 months is:
"I'd like to
see (firstName) here in the office in 2 months. (He_She)
has been instructed to make an appointment for 2
months from now. (He_She) was also told that in
the event that an earlier appointment is desired,
(he_she) need merely call the office and an one
will be scheduled."
Second, the
Insertables are systematically categorized such
that, for instance, when discussing return
visits the person dictating first chooses
whether the return appointment is in days, weeks
or months, and only then are the subcategories
such as 1 day, 2 days, 3 days presented.
Of course, should
you wish to add additional Insertables offering
other wording for returning to the office in 1
day, for instance, this can be easily done. In
fact it would be quite easy to produce an entire
menu system for different reasons to return in 1
day - such as for routine follow-up, for stitch
removal, for wound check, etc. Once these are set
up, each Insertable can still be called up as
easily as any of the Insertables which ship with
the product.
Third, in the
event that you dictate extremely repetitive
documents, it is quite easy to create your own
document templates which contain a substantial
amount of 'boiler plate' text already included.
While we do not send the package this way, it
can very easily be modified so that you can
merely edit the finished document with any
specific information particular to the patient
about whom you are dictating. Most reports which
are produced by The Eloquent Physician do not
have this 'cookie cutter' feel to them. However,
again, if speed is your primary concern,
extremely lengthy reports can be produced
exceedingly quickly. In fact, in our offices we
have produced comprehensive 3 page reports for
patients with lumbosacral pain in less than 60
seconds. Yet when reading the report it appears
quite personalized.
Fourth, the
substantial use of database fields to fill in
information such as gender related pronouns,
personal names, ages and dates of injury
minimizes the number of words required to be
spoken to complete any individual report.
Last, the ease of
the database entry system, as well as the
referral source system, allows all header and
footer information to be printed automatically.
Thus, footers with your office name and address
show up automatically. Similarly, in addition to
the patient demographic information such as
name, date of birth, etc. which is at the top of
the first page, headers show up at the top of
all subsequent pages with the patient's name,
the date of the exam and the page number.
Not
for Everyone
We readily admit
that The Eloquent Physician is not for everyone.
For instance, if you insist on dictating your
office visit notes in the exam room in front of
your patient, this is not a satisfactory solution.
If you dictate your office notes in the car on the
way home this program will not help. If you are
unwilling to sit in front of a computer screen
while you dictate or mouse around, you will not be
able to effectively use this program. There are
standard voice recognition products which we carry
which can be used under these circumstances.
However, because of the extensive pre-formatting
of these reports, users are required to maintain
visual contact with the computer screen during the
preparation of the report.
If every one of
your patients is entirely unique this program will
be of only moderate benefit. For instance, if you
practice in a university setting or a tertiary
referral setting taking care of inordinately
complicated patients, you will find that the
Insertables, particularly those for History,
Assessment and Plan may not assist you very much.
Of course the physical examination section as well
as the return appointment sections can still be
used within the framework of the document
templates. However, you will derive less benefit
from the program than will most physicians.
If transcription
costs you nothing, because your wife is a medical
transcriptionist, or because your hospital or
office pays all of the costs, you may not wish to
take the few weeks that are required to master the
use of voice recognition software in conjunction
with The Eloquent Physician.
However, if your
practice is similar to that of most physicians in
that the overwhelming majority of your patients
fall into certain patterns, and transcription is a
substantial cost to you, this program can
drastically simplify one of the most tedious of
the medical office tasks.
Please call
1.888.519.3100 for more information.
|